1. Who we are
asopilot is a trade name of Appkasa LLC, Sharjah Media City (Shams), P.O. Box 515000, Sharjah, United Arab Emirates. Trade licence no. 2114248. Appkasa LLC runs asopilot and is responsible for the personal data described here.
For the EU and UK General Data Protection Regulation (GDPR), Brazil's LGPD and similar laws, the controller is Appkasa LLC. Questions and requests go to support@asopilot.co.
2. What we collect
Account data: your email address and, if you sign in with Google or Apple, the name and email those services share.
App data: public App Store information about apps you audit, and data from App Store Connect for apps you connect, such as listings, keywords, reviews and in-app purchase names.
Credentials: your App Store Connect API key, stored encrypted.
Usage data: pages viewed, actions in the app, device and approximate location from your IP address. Analytics and advertising tools are used as described under Cookies below.
Messages: what you write to Amelia and to us.
iPhone app: the push notification token of your device and of Live Activities you start, so we can tell you when something needs your decision; your notification and AI preferences; and, when you send feedback, your message, the app version, the device model and a screenshot if you attach one. When you dictate or use voice mode, speech is turned into text on your iPhone (or by Apple's speech recognition when your iPhone cannot do it on the device); we receive only the text you send, never audio. The app has no advertising or tracking, and we do not use your data to track you across other companies' apps or websites.
3. Why we use it
To provide the service you signed up for (contract), to keep it secure and improve it (legitimate interest), to send service emails and, where you agreed, product news (consent, which you can withdraw at any time), and to meet legal obligations.
4. AI processing
To write drafts and answer you, Amelia sends your message, the conversation so far and the relevant app data (such as your listing, keywords and reviews) to Anthropic, PBC, a third-party AI provider, through its API. Anthropic processes it to generate Amelia's reply and does not train its models on API data by default. We do not use your content to train models.
The iPhone app asks for your permission before your first message to Amelia. You can withdraw it at any time in the app under Settings, AI and privacy; chatting with Amelia in the app is then switched off until you agree again.
6. International transfers
Our database is in Canada and some providers process data in the United States. Where the law requires it, transfers rely on adequacy decisions or standard contractual clauses.
7. How long we keep it
We keep account and app data while your account is open. You can delete your account yourself, in the iPhone app under Settings, Delete account, or on the web under Your account. Workspaces only you belong to are deleted right away with their apps' data, a running subscription of such a workspace is canceled, and workspaces you share stay with their other members. Feedback you sent stays with us without your name or account. Nothing is deleted in App Store Connect or Google Play. When you ask us to close an account instead, we delete it within 30 days, except where we must keep records, such as invoices, for legal reasons. Leads from the free audit are kept for up to 24 months unless you ask us to delete them sooner.
8. Your rights
Depending on where you live, you can ask to access, correct, export or delete your data, object to or restrict its use, and withdraw consent. Email us and we will respond within 30 days. You can also complain to your data protection authority.
10. Security
We protect your data with encryption in transit and at rest for credentials, per-account access controls and logged admin access. Details are on our security page.
11. Changes
If we change this policy in a way that matters, we will tell you by email or in the app before it takes effect.